Salesforce Genie

Turn your data into real-time customer magic.

Salesforce Genie, declared the greatest Salesforce innovation in the company’s history, paves the way for highly personalized customer experiences, delivered in real-time.  Genie ingests and stores real-time data streams at massive scale, and combines it with Salesforce data.

QuadraByte helps you harness the power of in-the-moment data to bring Customer 360 to the first-ever real-time CRM.

QuadraByte Genie Expertise

Tableau Genie

With Genie for Tableau, your team can monitor KPIs in real-time to inform actions across the business, including spikes in sales, service, or marketing activity.

Einstein Genie

Due to its use of the Salesforce metadata model, Genie can tap into the power of Einstein for real-time predictions, and is capable of making 175 billion predictions per day.

MuleSoft Genie

With MuleSoft Anypoint Connectors and Accelerators for Genie, your team can unlock real-time data across any modern or legacy system, giving you true achievement of Data 360.

How We Enable You With Genie

Salesforce Genie provides access to real-time data to give you automation, intelligence, and security.  This translates into the power of analytics, AI, and integration at your fingertips to give you a single view of the customer across any cloud.

Our team of experts can help you understand how Genie fits into your customer experience solution, supports your revenue growth, and integrates with your existing data sources and systems such as Snowflake, Tableau, and MuleSoft.

Cloud Transformation With Genie

Marketing Cloud

Automated, omni-channel engagement provides your team with unified analytics, personalized experiences, higher conversions, and lower costs through the power of real-time data insights.

Sales Cloud

Sales teams will be able to drive growth and expand top-line results through AI-powered recommendations and Flow automation, allowing them to close deals and increase pipeline. 

Service Cloud

Service has never been easier or more intuitive.  With Genie, your customers will benefit from a consistent experience online and in the field through personalization, unified data, and process automation.